In order to bid on our auction items you must be 18 years or older and have a customer account with our website.
What requirements are there to participate in the BWH Auction?
Can I bid on multiple items?
You may bid on as many items as you'd like, there is no limit/cap. Be advised, you are required to pay for all winning items in full within 24 hours. When you place a bid on an auction item, you enter into a binding legal contract to purchase the item if you are the winning bidder. DO NOT bid on multiple items if you are unable or do not plan to purchase all items you are bidding on. BWH Plant Co reserves the right to suspend or terminate a user account for failure of payment.
How long do I have to pay for the item once the bid is won?
Once the auction has closed the winner will be alerted via email. Payment must be made within 24 hours of winning the bid. If payment is not received within this time frame, the item may be awarded to the next highest bidder or re-listed to the auction page. BWH Plant Co will suspend your account from participating in future auctions due to failure of payment.
Do you offer proxy bidding?
Yes, our website allows for proxy bidding (automatic bids). Proxy bidding places bids on your behalf at the lowest possible increments. Simply enter your maximum bid (the highest amount you are willing to pay) and the system will automatically bid on your behalf until your maximum bid is exceeded.
Do you have joining fees to bid on an item?
No, there are no additional fees to place an auction through our website. Please note, when you place a bid on an auction item, you enter into a binding legal contract to purchase the item if you are the winning bidder.
I placed the last bid but I did not win the auction?
Every item has a reserve price that must be met in order for the auction item to be sold. If the item does not meet its reserve no winner will be awarded. While you may have been the last bidder if you were not awarded the item it was because the reserve was not met.
How often are new items released for auction?
Items will be released for auction on the same timeline as our weekly restocks: every Wednesday at 6pm EST. All open auctions will end every Sunday at 6pm EST.
Can I use discounts or promotional codes with my auction purchase?
No, auctions are excluded from any promotional discounts & rewards codes. The final amount bid is the total expected to be paid.