Fulfillment Supervisor

Job Description

The Fulfillment Supervisor acts as the lead team member for the shipping and receiving of BWH Plant Co products. This role is responsible for the day-to-day management of the BWH operations facility. Responsibilities include production preparation for delivery, quality control, maintaining KPIs and assisting in management with all areas of BWH operations as needed. This is an hourly role and will range from 30-35 hours per week on a Mon - Fri schedule, no weekends. 


  • Apopka, FL


  • Ensure fulfillment standards are maintained, complete and accurate orders are processed and delivered, and inventory integrity is maintained
  • Supervise and coordinate warehouse operations, scheduling and managing team members, allocating workloads and providing coaching when needed
  • Maintain quality process and measures to increase efficiency and customer satisfaction
  • Works with leadership team to establish goals and ensure operational strategies are focused on and executed
  • Manage internal resources to maximize safety, compliance, efficiency, productivity, and culture 
  • Oversee inventory activities. Review discrepancies, reconcile counts, report results and recommend improvements.
  • Interact daily with other departments to resolve operational issues
  • Responsible for the safety, cleanliness and organization in warehouse
  • Monitor and measure warehouse performance and quality metrics
  • Capture and analyze data on current processes to develop plans to meet established and future business needs
  • Participate in operations meetings and provide fulfillment activity reports to leadership team 


  • A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role
  • Exhibits strong data entry skills
  • Must be detail oriented and able to work in fast pace, high volume environment
  • Excellent interpersonal and leadership skills
  • Excellent written and verbal communication skills
  • Detail oriented with strong planning and organizational skills
  • Demonstrate ability to solve problems and achieve results 
  • High degree of initiative, team building and dedication to effective positive change
  • Min of 2 years experience working in a similar role 

If interested in applying please email your resume with the subject "Fulfillment Supervisor" to jobs@bwhplantco.com