Shopping the Restock
The BWH Online Plant Shop offers a great selection of NEW plants weekly. At this time, the website restocks only once per week: every Wednesday at 6pm EST. Please note, inventory varies weekly based on availability. You may see an item one week that might not be in stock again. The BWH restocks tend to sell out quickly so we're sharing some tips and tricks to help you grab all items on your shopping list.
The best way to be in the know with what’s launching on the current restock is to tune into our instagram story “sneak preview”. This is posted every Wednesday afternoon PRIOR to the restock so that customers are aware of any limited/must have items.
Tips when shopping the weekly restock:
Items are NOT held in your cart. Rare/limited items tend to sell out in minutes. If you are shopping for something specific we recommend you are on the site at exactly 6pm to ensure you can purchase the item before it sells out.
- Add any readily available items like merch, gift cards or shipping insurance to your cart BEFORE the site goes live at 6pm.
- Our team can assist with minimal changes once an order is placed and due to our turn around times changes will not be made after 24 hours of placing your order.
- We CAN NOT combine multiple orders and refund shipping costs. This is one of our most asked questions. While we'd love to offer this option our team is currently too small and this will drastically slow our fulfillment timelines.
We offer the option to create a customer profile through our website which will allow you to pre-save any shipping preferences (we no longer offer the option to save CC information within your profile).
- There are multiple Express Checkout options for a speedy check out: Apple Pay, Amazon Pay, Shop Pay & Google Pay - if using these check out options please be sure you are triple checking your shipping address (Express Checkout options overrides your account preferences and only uses what's saved for the express payment method).
If you choose to make an account we recommend you do so before the restock goes live.
We do not offer pre orders or waitlists on any items.